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DC Drives Manufacturers: Find the Perfect Match for Your Distribution Company
As a distributor in the industrial control market, you’ll likely feel overwhelmed when trying to find reliable DC drives manufacturers. After all…there are quite a few and most of them do claim to offer quality products at a lower price. Unfortunately, finding the right match for your company will most likely go far beyond the “price and quality”. Here are 10 key concerns you should have when trying to find the right manufacturer for your DC drive needs.
1. Minimum Order Limits
DC drives manufacturers vary in their methods of receiving orders, so be sure to find out if there is a minimum order requirement. This should be the first question on your list, especially if you plan to order in small numbers at the start. At Carotron, for example, we have no minimum order requirement so you can order 1 or 1,000 products – depending on your needs!
2. Bulk Order Discount Pricing
If you do plan to order a great number of DC drives at once, ask about bulk order discounts. This can save you a bundle on each order if you anticipate a lot of sales in the upcoming months!
3. State, Regional or Worldwide
It’s important that the manufacturing company be able to serve you and your customers in the location where you sell the most products. Does the manufacturer serve only a certain state or region in the USA or does the company sell and offer customer service worldwide?
4. Ordering Procedures and Shipping
Check out the ordering procedures as well as shipping terms and conditions when comparing DC drives manufacturers. Can you order by phone, e-mail or through an online form? Will you be able to expedite shipping…even on weekends if necessary? Can you get assistance when ordering from someone that knows the industry?
At Carotron, you’ll notice that we go a step further by providing one-on-one customer care with every order. If you’re not sure of what’s needed for your customer’s application, we’ll gladly let you speak with one of our sales engineers or technicians. In many instances, you can even speak with the engineer who actually designed the DC drive!
5. Branding for Your Company
Some manufacturers will help you brand your distribution company by adding company-specific labeling to your ordered products. Drop-shipping directly to your clients might be available as well. Branding labels help to keep your company name before the customers whenever they inspect a drive or other control products for their next order.
6. DC Drive Repairs and Replacements
Ask about DC drive repairs and replacements as well. An engineer or technician can help your customers determine if the drive is indeed repairable or if they need to replace it. If a customer is trying to decide whether or not to replace an older DC motor with a new ac motor, there might be the option to simply replace the DC drive and potentially save thousands of dollars. Read a complete article about this subject from one of Carotron’s own sales engineers, John McMurray.
7. Custom Drives and Applications
From time to time your customers might ask about custom projects. Perhaps they need a retrofit DC drive solution for an older DC motor or for a drive that has been discontinued by the original manufacturer. Perhaps your customer needs a special type of drive that’s not readily available in the marketplace – one that’s specific to their application. Carotron offers custom drive development and retrofit drives so you can meet just about any customer need.
8. Customer Service and Training
When selling DC drives, you’ll likely encounter customer questions about installation, how the drives work, troubleshooting, etc. Will the manufacturer go the extra mile and help you and your customers find solutions? Carotron has trained engineers and technicians on staff, so you can get help when you need it. It’s a nice touch when a manufacturing company offers to send an engineer to the customer’s site for installations and/or troubleshooting a problem – we do that too! Training is also a crucial part of DC drive sales. Ask the manufacturer if free product sales and technical training is available so you can better assist your customers and of course….make more sales!
9. Billing and Payment Options
DC drives manufacturers often bill by purchase order and invoicing, but will also accept credit cards and/or checks for up-front payment. Find out if the company’s payment options and billing procedures will work for you.
10. Guarantees and Warranties
A drive company that won’t back its products isn’t worth the risk. Make sure the company stands behind its products 100%, with clearly outlined product warranties so you and your clients won’t have a hassle if something goes wrong.
When comparing DC drives manufacturers, give Carotron a call first. Our motto “Driven by Excellence” covers not only our high quality DC drives, but also our training, engineer experience, customer care (personalized to meet your needs), reliability and reasonable pricing.
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